Privacy Policy

Effective Date: [01/01/2026]

At Ambexo Digital Services (“Ambexo”, “we”, “our”, “us”), accessible from www.ambexo.com, your privacy is extremely important to us. This Privacy Policy document explains how we collect, use, protect, and disclose information when you visit our website or use our digital marketing, lead generation, and web development services.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from our website visitors, clients, and leads:

a) Personal Information

When you fill out forms, contact us, or interact with our ads, we may collect:

Full name
Email address
Phone number
Company or business name
Location (city/state)
Any other information you voluntarily provide

b) Non-Personal Information

We may automatically collect certain non-personal data, including:

IP address
Browser type and version
Device information
Pages visited on our website
Time spent on pages
Referring URLs

This data helps us improve website performance and user experience.

2. How We Use Your Information

The information we collect is used for legitimate business purposes, including:

To respond to enquiries and requests
To provide digital marketing and web development services
To generate and manage leads
To run advertising campaigns (Google Ads, Meta Ads, YouTube Ads)
To improve our website, services, and marketing strategies
To communicate updates, offers, or service-related information
To ensure website security and prevent fraud

We do not sell, rent, or trade your personal information to third parties.

3. Lead Generation & Advertising Data

As a digital marketing and lead generation agency, Ambexo Digital Services may collect user data through:

Facebook & Instagram Lead Forms (Meta Ads)
Google Ads lead forms
Landing pages and enquiry forms
YouTube advertising campaigns

The data collected may include name, email address, and mobile phone number provided voluntarily by users for business communication.

WhatsApp Communication Clarification:
We do not directly collect WhatsApp numbers separately. Mobile numbers received through lead forms may be used for calling, SMS, or WhatsApp communication only for business-related purposes, such as sharing information about products, services, offers, or campaign-related updates.

All lead data collected is used strictly for:

Client communication
Business enquiries
Marketing campaign optimization

Lead data is shared only with the respective client for whom the campaign is executed and is never misused, sold, or shared with unauthorized third parties.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Enhance user experience
Analyze website traffic
Understand visitor behavior
Improve marketing campaigns

You can choose to disable cookies through your browser settings. Disabling cookies may affect some website functionalities.

5. Data Security

We take appropriate technical and organizational security measures to protect your data, including:

Secure servers and hosting environments
Limited access to personal information
Regular monitoring and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Third-Party Services

We may use trusted third-party tools and platforms such as:

Google Analytics
Google Ads
Meta (Facebook & Instagram)
YouTube
CRM and email communication tools

These platforms have their own privacy policies, and Ambexo Digital Services is not responsible for their data practices.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill business and service purposes
Comply with legal obligations
Resolve disputes and enforce agreements

Once data is no longer required, it is securely deleted or anonymized.

8. Your Privacy Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent for marketing communication
Opt out of future communication at any time

To exercise these rights, you may contact us at info@ambexo.com.

9. Children’s Information

Ambexo Digital Services does not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal data on our website, please contact us immediately.

10. Geographic Scope & Legal Compliance

Currently, Ambexo Digital Services primarily operates in India and follows applicable Indian laws, including the Information Technology Act, 2000, and related data protection rules.

As we expand our services globally, we commit to aligning our data practices with applicable international data protection regulations such as GDPR and other regional privacy laws, wherever required.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Ambexo Digital Services
Website: https://www.ambexo.com
Email: info@ambexo.com